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The model of gaps Source: Parasuraman, Zeithaml and Berry (1988) | Download Scientific Diagram
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GAP Model of Service Quality (Zeithaml, Parasuraman, & Berry, 1990) | Download Scientific Diagram
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Technology's Impact on the Gaps Model of Service Quality | SpringerLink
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Service Quality Model (Gap Analysis) Adopted from Parasuraman, A.,... | Download Scientific Diagram
Service quality Gaps Model. (Adapted: Zeithaml and Bitner, 2003). | Download Scientific Diagram
Gap model of service quality Source: Parasuraman, A., Zeithaml, V.A.,... | Download Scientific Diagram
Service Quality Gap Analysis Model, Parasuraman, Zeithaml, and Berry - YouTube
![The gap model (adapted from Zeithaml et al. [1]) | Download Scientific Diagram](https://www.researchgate.net/profile/Olufemi-Adetunji/publication/260769382/figure/fig1/AS:392692434522114@1470636580221/The-gap-model-adapted-from-Zeithaml-et-al-1_Q320.jpg "The gap model (adapted from Zeithaml et al. [1]) | Download Scientific Diagram")
The gap model (adapted from Zeithaml et al. [1]) | Download Scientific Diagram
Block diagram - Gap model of service quality | Gaps That Cause Unsuccessful Service Delivery With Examples
Service Quality Gap Analysis Model, Parasuraman, Zeithaml, and Berry - YouTube
How to Bridge the Five Service Quality Gaps - iQuasar LLC
![The gap model (adapted from Zeithaml et al. [1]) | Download Scientific Diagram](https://www.researchgate.net/publication/260769382/figure/fig1/AS:392692434522114@1470636580221/The-gap-model-adapted-from-Zeithaml-et-al-1.png "The gap model (adapted from Zeithaml et al. [1]) | Download Scientific Diagram")
The gap model (adapted from Zeithaml et al. [1]) | Download Scientific Diagram
The GAP model
![PDF] A SERVICE QUALITY GAP ANALYSIS: A CASE STUDY OF A SMALL- SIZED HOTEL IN BANGKOK, THAILAND | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/b929bfa4bb0e626a9dcc157d3dfa37d33aaec606/2-Figure1-1.png "PDF] A SERVICE QUALITY GAP ANALYSIS: A CASE STUDY OF A SMALL- SIZED HOTEL IN BANGKOK, THAILAND | Semantic Scholar")
PDF] A SERVICE QUALITY GAP ANALYSIS: A CASE STUDY OF A SMALL- SIZED HOTEL IN BANGKOK, THAILAND | Semantic Scholar
Modified Gap Model by Parasuraman, Berry and Zeithaml Source: Own... | Download Scientific Diagram
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3 The Gap Model, as it was presented by Zeithaml, et al. (1990).... | Download Scientific Diagram
